Municipal Office Information:
Our office is located at 1439 County Rd 8 in Chantry and our mailing address is 1439 County Rd 8, Delta, Ontario K0E 1G0. Contact numbers: 613-928-2251, 1-800-928-2250, Tax Office 1-866-677-4577, After-Hours Service 1-877-798-5725. Office hours: Monday to Friday 8:30am–4:30pm. The Office is closed on statutory and civic holidays.
After-Hours Service 1-877-798-5725:
This service is available for urgent matters that cannot wait until the next business day (e.g. a tree has fallen down on/over a Township road or a road is flooding). Please do not call this service with general inquires, tax questions, waste & recycling issues, animal control or to report that a road needs grading. In case of an emergency dial 911.
Like us on FaceBook and/or Follow us on Twitter:
We are on FaceBook (Township of Rideau Lakes) & Twitter (RLTwp). Follow us and/or like us to get daily/weekly reminders, facts tips about waste, recycling and current news. “Like” the Rideau Lakes Emergency Management Facebook Page too for important tips on how to prepare for an emergency.
We have created an email list so residents can receive periodic Public Works updates. If you wish to be on this list,
with the subject - PLEASE ADD ME. This email information is not replacing mailings, newspaper notices or posters,
but is simply another way to keep our residents informed. This list is confidential and will not be shared or sold to anyone.
If you own island or water access only property, send us an email
with the subject - Island/Water Access Only Property, PLEASE ADD ME.
All dogs over 6 months of age are required to be licensed under By-Law 2004-170. Licence forms can be found in the Community & Leisure Services brochure, on our website or simply stop by the Township Office and purchase a licence. Dog tags have proven to be the most successful means of identification. Purchasing a dog tag can save you re-claim fees.
If you are having an outdoor controlled burn you MUST purchase & activate a burn permit. Permits are valid
from January 1st to December 31st. Stop by the Township Office to purchase one
or click here for a list of businesses near you which sell them or visit our website and click the blue “Fire” tab (left) for information. To check the Fire Condition Hotline call 1-800-928-2250 x600, as a burn ban could go in place at any time.
Household Hazardous Waste Day – HHWD:
Never put hazardous waste in your
garbage or recycling. Materials such as batteries, paint, oil/gas, fluorescent light bulbs,
cleaners etc. must be disposed of at special depot days. The PTS will be
undergoing improvements in 2018, therefore the Township is hoping to partner
with the United Counties of Leeds & Grenville for one household hazardous waste
event next year, at an alternate location. Details and dates have not been
determined so watch your local newspapers, our website, FaceBook/Twitter for
more information in 2018.
Rideau Lakes Public Library:
Offers many services including DVDs,
talking books, magazines, book clubs, senior outreach, children's programs,
reference services, photocopying, faxing, high speed internet and wireless
access. Website: www.rideaulakeslibrary.ca.
The Municipal Heritage Advisory
is mandated to research matters of
our rich architectural, cultural and natural past and advise our Municipal
Council on these matters. Our group of volunteers possess varied and
dedicated talents and meet monthly to initiate and support township-wide
occasions like Doors Open 2017
and long-term projects such as defining and erecting plaques and story boards at
Portland and Delta. Presently we are identifying and lsiting the
approximately 1,000 properties across our extensive Township that we can prize
as having heritage significance. Further, the Committee is sorting and
cataloguing several thousand digital pictures of heritage events and sites
within the Township. Council has been very supportive of our heritage
research projects over the past several decades.
DATES TO REMEMBER -
Earth Hour 2017: Saturday,
Earth Hour is an annual event in which people are asked to turn off their lights for
1 hour to show their support for action on climate change. Residents are encouraged to take part in
Earth Hour from 8:30pm–9:30pm. Go to www.wwf.ca/earthhour/ for more info.
Rideau Lakes Pitch-In:
Help make Rideau Lakes a beautiful place to live by picking up roadside litter. Pitch-In bags are free to volunteers and can be obtained at the Township Office and Libraries or call the Office & arrange to have yours delivered on your collection day. Organize a group, plan a barbeque and make a day of it in your community. Email Amy to register your event
PORTLAND TRANSFER STATION (PTS) :
Is located at 4427H Old Kingston Rd and is
open Wednesdays & Saturdays from 8:00am–4:00pm. When visiting the PTS, Township policy requires you to sort and discard material in the proper locations. There are different areas for recycling, household wet waste, tires, scrap metal, electronics, construction material, brush/leaves etc. Eg. anything made of metal
must go in the scrap metal bin. You are not permitted to toss it in the landfill pile. Tip: load your vehicle to follow the sorting requirements to help save time when you get there. Load your electronics, recycling and scrap metal near the back of the vehicle
for easy access, as they are free and go in designated areas before being weighed.
Large items (such as mattresses, tables, chairs and furniture) and items not
collected at curbside (such as rugs, lamps, vacuums, brush & tree wood) can be disposed of
during regular hours of operation. Please note that bag tags are
not valid at the PTS, as they are for curbside collection only.
The PTS will be under construction
this year, therefore wait times may increase and you may experience delays.
We apologize for any inconvenience this may cause.
All waste entering the PTS is chargeable at a rate of $218/tonne, with a minimum
charge of $10. Small amounts of construction material are accepted (e.g. drywall, lumber, shingles, insulation, windows/doors, carpet/flooring, etc). Demolition material is
not accepted. The Township reserves the right to limit the quantity of material brought into the PTS at any one time. Any bagged waste
MUST BE IN CLEAR BAGS (dark bags are not accepted). The PTS accepts cash, debit, mastercard/visa. Personal cheques are not accepted.
Bag tags are not valid at the PTS.
Free at the Portland Transfer Station (PTS):
All recycling material, tires (clean & off the rim), electronics (see list below), scrap metal (see list below) and
Electronic Recycling Includes:
Desktop computers & laptops, printers, cell phones, televisions, radios, telephones & answering machines, VCR/DVD players, cameras, keyboards, mice, cables, MP3 players, fax machines, monitors (LCD, plasma),
satellite receivers, video games/hand held video consoles.
Scrap Metal Recycling Includes:
Pieces of steel/aluminum, microwaves (with glass plate removed), hot water heaters, stoves/ovens, washer/dryer, fridges/freezers, air conditioners (Freon MUST be removed), barbeques (no propane tanks), satellite
dishes, steel roofing & aluminum siding, empty paint cans (lids removed, wiped out & dry).
WASTE DIVERSION :
Clothing & Item Recycling:
Portland Community Clothing Co-operative at 24 Water St. (Portland) accepts gently used clothing. The Canadian Diabetes Association has clothing bins throughout the Township including the PTS. Clothes must be in bags when dropped into the bin and if the bin is full,
do not leave them behind. Gently used clothing and items can also be donated to Big Brothers/Big Sisters (Jewels Gently Used Clothing) in Smiths Falls
& for donations of gently used items visit The REAL Deal Store in Smiths Falls
(please call ahead (613-283-7999) or the Salvation Army Thrift Store in Smiths
Lions Clubs International Eyeglass Recycling Program:
There are several drop off locations throughout the Township where you can
recycle used eyeglasses: Township Office – Chantry, Rideau Lakes Building Centre – Crosby, Country Roads Community Health Centre – Portland, Newboro Medical Centre, Dr. Radford’s Office – Westport, Murphy’s Barber Shop – Westport, Smiths Falls Optometrists’ Office or give them to any Lions Member.
STAT/CIVIC HOLIDAYS -
When there is a holiday, collection takes place one day later than normal (with the exception of Christmas & New Year’s). Only the week in which the holiday falls is affected.
Example - when the holiday is a Monday, collection takes place Tuesday through Saturday. See calendar for holiday schedules.
GARBAGE & RECYCLING CURBSIDE COLLECTION ALL BAGS MUST BE OUT BY 7:00 am
Curbside collection is for household bagged garbage only. Households have weekly garbage collection with a 2 bag limit. Garbage must be in a clear bag (no colour) with a current Rideau Lakes’ bag tag attached, weighing no more than 40 lbs. All bags set out for collection must be tied and your bag tag must be clearly visible to the driver. To easily stick your bag tag, turn your tag over (white side up) and find the tabs for easy peeling. Affix 1 tag to the top of each bag (not the side of the bag or wrapped around the handles). During hot weather, freeze decaying material as bags will not be picked up if worms are present. Large items are not collected at curbside and must be disposed of at the Portland Transfer Station (see tipping fees). Garbage bags containing recycling material will not be collected, as we encourage everyone to recycle. Dark bags will not be picked up. Bags may be placed inside a garbage container. If placed in a can/bin ensure the tag(s) is visible at the top.
Please remember that your bags are YOURS until the driver puts them in the truck. If you have issues with birds and critters, place your bags in a container or cover them with a tarp/blanket. If your bags are ripped apart at curbside, it is your responsibility to clean up the mess.
Businesses do not receive curbside collection and must dispose of their waste and recycling at the Portland Transfer Station.
Bag Tag Purchase Locations:
You can purchase bag tags for $2.50 each at the following locations:
||Rideau Lakes Building Centre
||Delta Country Market
||Gordanier Freshmart, Elgin Library
||Portland Foodmarket, Portland Ultramar & Portland Transfer Station
||Covell Building Supply
||Andress’ Independent Grocer, Bennett's BaitN Tackle & Bill’s Small Engine Repair Shop
||Kudrinko’s Country Grocer, Lower Mountain Mercantile &
Westport Home Hardware